Get in touch

Key Opinion Leader
Dr. Ben Racela
0917 625 5381

Office Address

Please feel free to ask about this product to our KOL, Doc Ben.

Frequently asked questions

How does your product/service work?

We are dedicated to providing innovative medical and dental bio solutions. We're here to help especially for the Philippine dentists!

All the products you need on this site are made in Korea, and the supply base for most of the products, except for a few, is located in Manila, Philippines.th

How long is the delivery period?

The delivery of local stock usually takes about 1 to 3 business days, but delivery to rural areas may take a little longer. Products shipped directly from Korea take about 3 days to 1 week for delivery.

Please explain the order processing.

When you order the products you wish to purchase from this website, a sales department representative will contact you using the buyer information you entered. Our service is not limited to automated responses; actual staff members engage with customers directly, building trust through personalized interactions.

How much is the shipping fee?(Domestic/International)

If the total order amount is at least 10,000 pesos, free shipping is provided. This applies equally to both domestic and international shipping, and no additional shipping fees are charged for international deliveries.

Please explain the payment methods.

We offer a variety of payment solutions for customer convenience, including COD (direct delivery), G-Cash, credit card payments via PayPal, and bank transfer. After placing an order, you can confirm the payment method during contact with our staff.

Please explain the return policy.

Due to the nature of bio products, returns or exchanges are not accepted for simple change of mind or once the product packaging has been opened. However, if there is incorrect product information or a shipping error, returns or exchanges are possible within 10 days of receiving the product.